2nd Level Support
Welcome to our IT Roles in Gambling Businesses section. As experts in gambling recruitment, we strive to connect tech-savvy professionals with fulfilling IT job opportunities in the bustling gambling industry.
Requirements:
- Diagnose and resolve technical issues independently as well as part of a team
- Assist with troubleshooting and resolving data-related issues
- Excel at technical data integrations
- Handle escalated support issues via Zendesk
- Keep documentation up to date
- Create and maintain comprehensive project documentation, plans and reports.
- Ensures standards and requirements are met throughout
Experience (2-year minimum) with
- proficient MySQL (can write good structured SQL statements, understands DDL and DML)
- basic Unix familiarity (grep, sed, vi, file permissions, cron, etc )
- Previous experience (preferably in Gaming) would be an asset.
- Knowledge of Zendesk and Jira would be a plus.
- The ideal candidate would have previous experience or a sound understanding of Data Analytics and BI
Employment conditions:
- on shift basis 1st (8 am to 5 pm) or 2nd (12pm to 8pm)
Apply for role
Submit an application to us with your CV and we will be in touch as soon as possible. Please provide us with an introductory message about you.
Let us help you find the right role
Whether you’re seeking your next challenge or looking to take your career to new heights, we’re here to guide you every step of the way. Let us connect you with opportunities tailored to your expertise, passions, and long-term goals
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FAQs
Clear and concise answers to your most pressing questions
Often you will get interviews in your first week on receipt of your CV. Securing the job will be down to your suitability and interview performance.
Our team are based primarily in Malta and the UK, with extensive networks across gaming and fintech, with some of the industries biggest brands as clients.
Still have questions?
Contact us directly, and we’ll make sure you have all the information you need to get started or take the next step.